How to Reset Vivint Panel?

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Users may encounter issues such as a frozen or malfunctioning Vivint panel even when using the widely recognized Vivint security system. Glitches are not uncommon in electronic devices. This may trouble and irritate you, but worrying about these problems is unnecessary. The most effective remedy for such issues is to perform a reset or reboot on your Vivint panel. Resetting the Vivint panel will revert all your settings to default and give a fresh start to your security system, just like when you first installed it at your home. Along with that, it improves performance and ensures smooth and high-speed operation after rebooting the system.

This guide is made for those unfamiliar with the Vivint security system and its panel resetting process. In these articles, we have extensively outlined step-by-step procedures to reset your Vivint panel. Additionally, the guide incorporates precautions and general guidelines that should be followed when resetting the Vivint Panel.

Overview of Vivint Panel

The Vivint Panel is the central monitoring system for overseeing all Vivint Security equipment within your home ecosystem. This includes indoor and outdoor cameras, security sensors, motion detectors, and other automation devices. All these components can be seamlessly integrated and accessed through a single centralized location, namely the Vivint Panel.

In terms of design, the Vivint Panel features a touchscreen display, providing a user-friendly interface to access the functionalities of the entire system. It enables actions such as arming or disarming equipment, monitoring real-time camera recordings, and adjusting sensor sensitivities or boundaries. The panel is equipped with a built-in siren to alert users in the event of any unwarranted activity recorded in the home. The microphone facilitates two-way communication.

Beyond these features, the Vivint Panel requires cellular data for integration with other devices and to execute its functions. In the event of a local power failure, the panel includes a backup power source relying on batteries. This ensures that your security system remains operational and uninterrupted during power outages.

In simpler words, Vivint Panel is the smart centralized hub that allows users to connect multiple pieces of equipment and offers you complete access to your security system on the tip of your fingers.

Why Would You Reset a Vivint Panel?

The Vivint panel may not always function smoothly. Even using a highly-rated security brand, you might encounter various issues. There are different reasons why a user might need to perform a reset, and we will highlight a few common situations where resetting the Vivint Panel is advisable.

If the Vivint Panel consistently displays error messages with specific error codes, and if your screen is frozen or stuck, resetting is the recommended solution to address these issues.If you’ve unintentionally altered the settings causing inconvenience or wish to revert to the default settings for a fresh start on your Vivint panel, a reset is the solution. Resetting the panel restores default settings, ensuring a smooth beginning for your Vivint panel.

Alternatively, if you intend to sell your Vivint system for any reason, removing all personal details, passwords, and other critical information is essential. Resetting will clear all personalized information and customize the settings before handing it over to the new user.

How to Perform Reset on Vivint Panel?

So here we have covered the comprehensive steps to perform the resetting of your Vivint Security panel. As far as we have learned, there is a necessity and requirement of performing the reset in the above section but how can you achieve it and what are the various ways to do so? Rather than spending a lot of time in research, we mentioned all possible ways and a few additional steps you should perform before rebooting the Vivint Panel.

1. Disable Alarm Option

There is an important preliminary step that is not mandatory but is essential to prevent the false triggering of the alarm security system. Before beginning work on the security panel, it is advisable to disable the security alarm. The usual practice is to avoid directly working on the panel without disabling the alarm system. If you proceed without disarming the system, each time you cross the sensor’s boundary, it will trigger and send an alert to the monitoring system. This can lead to false alarms, causing inconvenience to you and nearby individuals until the alarm is turned off.

Disarming your security system can be achieved in a few simple steps using the user-friendly Vivint panel. Follow the steps below to disarm the alarm on your security devices.

  • Click on the Menu button of the security panel located on the left side of the screen.
  • Then look for the Settings icon on the right side of the main menu and Click on the Setting icon.
  • To access the security panel, the system will prompt you to enter a Master code passcode or Biometric authentication based on a user-defined security option.
  • Next, Go to the alarm option on the panel.
  • Lastly, Click on the Turn Off or Disarm button.

These will disarm the security alarm and avoid fake alerts of your alarm system. After following all the above steps ensure that your alarm system has been satisfactorily turned off by manually crossing the boundary settings of your sensors.

2. Disconnect Power

The next step in resetting the Vivint panel involves disconnecting the power source. Prioritizing individual safety is crucial when undertaking any task, especially when dealing with active power and live wires. There is a risk of electric shock or other hazardous activities.

To isolate your Vivint panel from the power source, unplug the power adapter connected to the wall socket and also unplug the other end from the panel. After completing these steps, wait for a few seconds until your Vivint panel screen turns off. These actions ensure a safe working environment and provide peace of mind to individuals while working on the panel.

3. Isolating the Front Panel From the Back Plate

After disconnecting the panel from the power source, the next step involves isolating the front panel from the back plate. The panel functions as a complete assembly, and the front panel is affixed to the back plate to enhance the panel’s overall strength and stability. The main purpose of detaching the front panel from the back plate is to create a convenient way to access the batteries and the reset button located inside the panel. Both of these components are secured and linked using screws, so a screwdriver is necessary. Upon unscrewing, there are press-fit tabs that need to be pressed from both sides to release the panels. It is important to note not to exert excessive force, as the internal structure contains various small and sensitive components that could be damaged by even the slightest impact.

4. Detaching  Power Source

It might be confusing for our users as to why we are repeating a step after disconnecting the panel from the power source. However, this is crucial because Vivint Panels have two power sources. The primary source is active power from the circuit board, and the secondary source is a power backup that relies on batteries. These backup batteries come into play during power failures or outages.

Therefore, it’s necessary to disconnect the battery source from other circuitry. After removing the battery connection, it is recommended to wait for 5 minutes to allow for a complete reboot of your Vivint Panel.

5. Put All Connections Back in its Place

Now that your system has completed the resetting process, it’s time to carefully reassemble the panel and reconnect all the components to their original positions. Begin by reattaching the start batteries and connecting them to the circuit. Remember to handle everything gently and with care.

In addition to this, it is crucial to verify that all connections are accurate. Any incorrect connection has the potential to cause a short circuit in the entire circuitry. Sometimes, users may inadvertently overlook connecting certain wires, so it is essential to confirm that no wires are left open or unconnected.

6. Remount and Power up Your Vivint Control Panel:

After ensuring all the components are in their desirable places, it’s time to remount the power panel and power connection and power up your Vivint Panel. The common checks you need to follow while remounting the panel are as follows:

  • Locate that batteries, liver wires, Sensors, and Alarms all are mounted inside the panel only.
  • Check the Screw are perfectly tight and No wires coming out from the Panel and that There is not even the slightest gap between the front panel and back plate, slightest gap between these two plates may lead to the accumulation of dust and dirt inside the Circuitry and may affect the performance.
  • Plug the power cable into the wall socket and the other end to the Vivint Panel.

7. Start Panel and Check for the Errors

The final steps after performing the resetting action are to activate and give a fresh start to the Vivint panel. Check whether the functionality and any glitches or malfunctioning errors that you were facing before resetting have been resolved or not. The very first step is to switch on the power switch and provide the needed power supply to the panel. After supplying power, the system will take 5 to 10 minutes, as it is giving a fresh start, similar to when you bought the product for the first time. The process involves multiple actions, such as the system checking for the latest operating system updates, restoring the system to default settings, and resolving any malfunctioning, connectivity, or other glitches during these notable times. You may require extra time the first time, depending on your Vivint model, so be patient until the panel is fully installed and smoothly starts.

For instance, if you face any issues while turning on your panel or it doesn’t start, it is advisable to connect with the 24*7 Vivint Support Team. The technical team will take care of all your issues, and their technical expertise will guide you to resolve your issues in less time. If you still can’t resolve the issue on the call with the support team’s help, you may apply for the doorstep service of Vivint. They will surely restore your system to its fullest check for any other issues and resolve them for you.

Reset Vivint Panel: FAQs

1. What is the default PIN for Vivint?

Ans: Generally, All Vivint devices accept and come with a default pin that is 1111.

2. How can the Vivint alarm be turned off without using a code?

Ans: Deactivating the Vivint Alarm is much easier, All you need to do is Go to settings, alarm section, Next click on the Shield icon, hold it, and Drag it down as per screen guidelines. These will disable your Vivint Alarm.

3. How can I fix a frozen screen on the Vivint panel?

Ans: If your Vivint panel screen has totally frozen or stuck, resetting is the perfect solution to resolve these problems.  To do so, unplug the panel from the supply, detach the front panel from the back plate by unscrewing, Remove the battery connection, and wait for 10 -15 minutes. Lastly, remount all the connections and components and power up the Vivint panel.

4. How do I get rid of the low battery alert on Vivint?

Ans: To get rid of these unwanted low-battery alerts on Vivint, first you need to recharge your panel, Then click on the alert message on Skycontrol from the Home Screen. After acknowledging the alert it will get removed from the system as you have recharged your batteries.

5. Can Vivint operate without an active power supply?

Ans: Yeah, the Vivint Security system offers two power sources, direct circuit power and battery power. In case there is a power outage or power failure, Vivint System can seamlessly perform up to 48 hours on the battery backup.


Undoubtedly, the Vivint system offers top-notch security equipment in its category. However, glitches and malfunctions may occur when dealing with the security system. In these articles, we present an all-in-one solution: resetting your Vivint Control panel. We have extensively explained the reasons behind performing this reset action. The guide outlines the reasons and provides a step-by-step procedure for rebooting. This process involves disarming the alarm system to prevent false alerts, disconnecting the power supply to avoid potential hazards, removing the front panel from the back plate, detaching the battery supply from the circuitry, and leaving them disconnected for at least 10 minutes. Afterward, remount the entire setup and reconnect. This serves as a general guideline and the best method for resetting your Vivint panel, addressing minor bugs and errors effectively.

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